AI in practice: agents, tooling and what holds up

Eight identical grey capsules labelled what the dashboard sees, above eight scattered teal dots labelled what the runs actually did

Your AI observability is answering a question your agents do not fail on

Agent performance drops from 60% on a single run to 25% across eight runs of the same task. Nothing errors, nothing times out, every trace is green, and the answer is wrong.

Navy bars mostly submerged beneath a teal waterline, with only their tips showing above it

Most answer engine optimization results are not answer engine optimization

The AEO multiples in circulation have no control group. The one study that added one found roughly two thirds of the headline gain was ChatGPT growing, not optimization working.